{"id":475,"date":"2026-03-24T20:48:40","date_gmt":"2026-03-24T20:48:40","guid":{"rendered":"https:\/\/vant.uk\/?page_id=475"},"modified":"2026-04-09T00:30:32","modified_gmt":"2026-04-08T23:30:32","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/vant.uk\/index.php\/shipping-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-x-large-font-size\">Shipping &amp; Returns<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping Information<\/h2>\n\n\n\n<p>We aim to deliver your order as quickly and smoothly as possible.<\/p>\n\n\n\n<p><strong>Processing Time<\/strong><br>All orders are processed within <strong>1\u20133 business days<\/strong>. You will receive a confirmation email once your order has been dispatched.<\/p>\n\n\n\n<p><strong>Delivery Time<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>United Kingdom: <strong>2-3 business days<\/strong><\/li>\n\n\n\n<li>International: <strong>5\u201315 business days<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Please note that delivery times may vary slightly during busy periods or due to external factors outside of our control.<\/p>\n\n\n\n<p><strong>Shipping Costs<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free UK shipping<\/strong> on all orders<\/li>\n\n\n\n<li>International shipping costs are calculated at checkout<\/li>\n<\/ul>\n\n\n\n<p><strong>Order Tracking<\/strong><br>Once your order has been shipped, you will receive a <strong>tracking number via email<\/strong> so you can follow your delivery every step of the way.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Returns &amp; Exchanges<\/h2>\n\n\n\n<p>We want you to love your purchase. If you\u2019re not completely satisfied, we\u2019re here to help.<\/p>\n\n\n\n<p><strong>Returns<\/strong><br>You may return your item within <strong>14 days of receiving your order<\/strong>.<\/p>\n\n\n\n<p>To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be <strong>unused and in original packaging<\/strong><\/li>\n\n\n\n<li>Items must be in the same condition as received<\/li>\n<\/ul>\n\n\n\n<p><strong>Non-Returnable Items<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalised or custom-made items<\/li>\n\n\n\n<li>Earrings (for hygiene reasons)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p>Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p>If approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed to your original payment method within <strong>5\u20137 business days<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Shipping costs are non-refundable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p>We only replace items if they are defective or damaged.<br>If you need an exchange, please contact us with your order details.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged or Incorrect Items<\/h2>\n\n\n\n<p>If you receive a damaged or incorrect item, please contact us within <strong>48 hours of delivery<\/strong> with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>Photos of the item<\/li>\n<\/ul>\n\n\n\n<p>We will resolve the issue as quickly as possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How to Start a Return<\/h2>\n\n\n\n<p>To initiate a return or exchange, please contact us at:<\/p>\n\n\n\n<p><strong>Email:<\/strong> <a href=\"mailto:info@vant.uk\">info@vant.uk<\/a><\/p>\n\n\n\n<p>Our team will guide you through the next steps.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Returns Shipping Information We aim to deliver your order as quickly and smoothly as possible. 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Delivery Time Please note that delivery times may vary slightly during busy periods or due to external [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-475","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping &amp; Returns - vant.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vant.uk\/index.php\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Returns - vant.uk\" \/>\n<meta property=\"og:description\" content=\"Shipping &amp; Returns Shipping Information We aim to deliver your order as quickly and smoothly as possible. 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